What is the NIE and do I really need one?
The NIE (Número de Identidad de Extranjero) is your foreigner ID number in Spain. You need it to buy or rent a home, open a bank account, sign a work contract, buy a car or pay taxes. If you're doing anything official in Spain, you need it.
How long does it take?
Waiting times for an appointment depend on the office and the season. We tell you the current situation before you pay and prepare your file in the meantime, so you are ready as soon as you have your appointment.
What's the difference between NIE and TIE?
The NIE is the number. The TIE is the physical residency card (with photo and fingerprints) that non-EU residents get. We help with both, depending on your situation.
Do I have to be present?
For the NIE/TIE appointment, yes — you (or a holder of your power of attorney) must attend in person for fingerprints and signature. We're with you the whole time.
Do you get the NIE for me or guarantee the appointment?
No — and be wary of anyone who promises that. Appointments, waiting times and decisions depend only on the authority. We prepare and check your file, help you request the appointment and, if you choose, come with you. You (or your lawyer) complete the official procedure; we are not a gestoría or a law firm.
Document prep or accompanied — which do I need?
Document prep (181,50€) suits you if you're comfortable going alone: your file is complete and checked, and you know exactly what to expect. Accompanied (NIE from 281,50€, TIE from 331,50€) adds a team member at the appointment to translate and support you. Not sure? Ask us on WhatsApp — we'll tell you honestly.
What is not included in the price?
Official fees (paid directly to the authority) and, if your case needs them, sworn translations or apostilles. We tell you in advance about the costs we can foresee, and anything extra is only done if you accept a written quote.
What if my appointment is cancelled or moved?
If the authority (or we) cancel or change an appointment we're accompanying you to, we come with you to the new one at no extra cost. If you need to cancel it yourself, tell us as soon as possible; accompaniment to a new appointment is charged at the published rate.
Can I change my mind after paying?
Yes. If you buy online or at a distance, you have 14 calendar days to withdraw and we refund what you paid; if you asked us to start within that period, you only pay for the part already done. After that you can still cancel in writing and pay only for the work already done. Details in our
Terms of sale.